Hi, I got my sim today
I have installed it along with the flash image I was sent via email.
I have VIP/Member/Serial number that came on the letter, what can I do with this or is this just my SIM ID number?

Also, when I try and load the JAM panel from the blue button, I keep getting a "no internet connection / can not connect to server" message? do you know why this is happening?
I have installed CCcam from the Plugins menu so I know my internet connection is working ok (I can also see my other devices on the network).
Many thanks

Hello Wozie,

The JAM is working fine, concerning the VIP you already are upgraded (status on the forum).

Try again, as the JAM should be accessible, reboot box and try. Just be sure you use the JAM 5.x and not an older version.

TS

Hi, Thanks for the post.
I have rebooted and I still get the same error on screen saying it can not connect to server. I have version 5.3.

This is the version I have just flashed: OpenPLi_4.0_Japhar_DM800HD_wIPTV_v21-feeds.nfi

PM me and I will send my IP address if this helps diagnose your end if I can connect or not? (Firewall blocking my incoming request to server or something?)

Thanks

Hi, I have just tried now and it has loaded ok? Not sure what was happening, but seems ok this time. Hopefully will be ok in the future

It works no problem, could be a DNS problem in your side (Generally this could be the reason), so use Google DNS (8.8.8.8 and 8.8.4.4) in your network.

Admin