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#19334 - 09/03/19 01:44 AM Redlight flash error DreamOne
jasem001 Offline
stranger

Registered: 09/03/19
Posts: 9
Please help me

Redlighting flash error dream one after sgdisk mmblk0.

This not connect all devices support, usb and sd cart.

This not connect putty

Thanks japhar team

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#19335 - 09/03/19 02:03 AM Re: Redlight flash error DreamOne [Re: jasem001]
Admin Online   content
Japhar Member
Carpal Tunnel

Registered: 10/19/10
Posts: 8013
Hello,

Which image did you flashed when this happened ?

The Red Light should indicate that the box is ready for Flashing to our experience.

Try to connect with USB Cable on PC to Service Port on Box, with COM port of Putty (Check Com port number), and speed 115200 and post here (in attachment of message the LOG of Putty, in a RAR/ZIP file).

Admin
_________________________

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#19337 - 09/03/19 10:39 AM Re: Redlight flash error DreamOne [Re: Admin]
jasem001 Offline
stranger

Registered: 09/03/19
Posts: 9
Originally Posted By: Admin
Hello,

Which image did you flashed when this happened ?

The Red Light should indicate that the box is ready for Flashing to our experience.

Try to connect with USB Cable on PC to Service Port on Box, with COM port of Putty (Check Com port number), and speed 115200 and post here (in attachment of message the LOG of Putty, in a RAR/ZIP file).

Admin


thanks admin

cant connect by usb to putyy

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#19338 - 09/03/19 10:47 AM Re: Redlight flash error DreamOne [Re: jasem001]
Toysoft Online   content
Japhar Member
Pooh-Bah

Registered: 10/22/10
Posts: 2048
You can always, be sure you use properly the USB cable and it's recognized by your computer. Try again only with such log we can help you.

We mean connecting with USB Cable from PC to back Service port of box (Putty to COM port in 115200 bps), not Putty via RJ45/Network IP.

When you connect the box/cable your computer will recognize the port and you can find in the settings the correct COM port to set on Putty. When you have it you connect the cable setting the COM properly at speed 115200 bps with Putty and will see on the Putty console all details of boot and failures. Copy all text to file and post here.

TS
_________________________
DM8000, DM800se, DM500HD, DM800HD, DM7025, DM7020s, DM7000, DM500s
VU+ Solo, VU+ Uno, VU+ Duo, Kathrein UFS910
Tivusat, TNTSat, Fransat, SSR/TSR, BBC1-2-3/ITV
DE-OpenBlackHole 1.4 image : http://www.openblackhole.com/

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#19340 - 09/03/19 06:48 PM Re: Redlight flash error DreamOne [Re: Toysoft]
jasem001 Offline
stranger

Registered: 09/03/19
Posts: 9
Originally Posted By: Toysoft
You can always, be sure you use properly the USB cable and it's recognized by your computer. Try again only with such log we can help you.

We mean connecting with USB Cable from PC to back Service port of box (Putty to COM port in 115200 bps), not Putty via RJ45/Network IP.

When you connect the box/cable your computer will recognize the port and you can find in the settings the correct COM port to set on Putty. When you have it you connect the cable setting the COM properly at speed 115200 bps with Putty and will see on the Putty console all details of boot and failures. Copy all text to file and post here.

TS


thanks my friend

connect usb not log in putty by serial



Attachments
COM10.jpg



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#19341 - 09/03/19 07:12 PM Re: Redlight flash error DreamOne [Re: jasem001]
Admin Online   content
Japhar Member
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Registered: 10/19/10
Posts: 8013
Yes it's probably COM10 that you need to use,

If you have no output, it means the box is DEAD, as any box if it has a minimum of life would give an output via the COM/Service port.

Try again, as I beleive you probably do something wrong.

Admin

P.S.: See our example with our DreamOne on COM7


Attachments
Port.jpg

Putty.jpg

Putty_Output.jpg


_________________________

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#19342 - 09/04/19 12:28 AM Re: Redlight flash error DreamOne [Re: Admin]
jasem001 Offline
stranger

Registered: 09/03/19
Posts: 9
Originally Posted By: Admin
Yes it's probably COM10 that you need to use,

If you have no output, it means the box is DEAD, as any box if it has a minimum of life would give an output via the COM/Service port.

Try again, as I beleive you probably do something wrong.

Admin

P.S.: See our example with our DreamOne on COM7



Unfortunately, I don't have a login that only recognizes Windows port and after the light blue light turns on the red light of the POWER key starts.

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#19343 - 09/04/19 12:41 AM Re: Redlight flash error DreamOne [Re: jasem001]
Admin Online   content
Japhar Member
Carpal Tunnel

Registered: 10/19/10
Posts: 8013
The putty software logging will work in any situation, booting, crashing, flash mode/recovery mode etc.

So it's important to setup properly Putty and have it showing the console.

Try with another computer,

Admin
_________________________

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#19344 - 09/04/19 08:29 PM Re: Redlight flash error DreamOne [Re: Admin]
jasem001 Offline
stranger

Registered: 09/03/19
Posts: 9
Originally Posted By: Admin
The putty software logging will work in any situation, booting, crashing, flash mode/recovery mode etc.

So it's important to setup properly Putty and have it showing the console.

Try with another computer,

Admin



I have the same settings on the Drembox 900 and 920 logs but not on the tub so the problem can't be the computer system. A key beside an embedded flash drive What is the function of this key Do you know about this master?

https://gofile.io/?c=OAOdV8

The CPU is cool and the device does not react after power ON only starts flashing red after the power is turned on.

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#19349 - 09/06/19 02:25 AM Re: Redlight flash error DreamOne [Re: jasem001]
Admin Online   content
Japhar Member
Carpal Tunnel

Registered: 10/19/10
Posts: 8013
The only way to see from the outside world is thru the console (Service Port and USB Cable to a Terminal software such as Putty via COM Port), I don't see any other way. Probably you have to contact Dream then for support.

Admin
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#19358 - 09/06/19 10:01 PM Re: Redlight flash error DreamOne [Re: Admin]
jasem001 Offline
stranger

Registered: 09/03/19
Posts: 9
Originally Posted By: Admin
The only way to see from the outside world is thru the console (Service Port and USB Cable to a Terminal software such as Putty via COM Port), I don't see any other way. Probably you have to contact Dream then for support.

Admin


Thank you

Unfortunately, we live in a country where access to support and referral for repair is difficult. it's very difficult. In any case, thanks for following you, dear manager.

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#19359 - 09/07/19 04:11 AM Re: Redlight flash error DreamOne [Re: jasem001]
Admin Online   content
Japhar Member
Carpal Tunnel

Registered: 10/19/10
Posts: 8013
Try to post here, it's the official support section, perhaps they can find something but without log on service port probably it will be difficult.

https://dreambox.de/board/index.php?board/129-dreambox-one-ultrahd/

Admin
_________________________

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#19360 - 09/07/19 11:02 PM Re: Redlight flash error DreamOne [Re: Admin]
jasem001 Offline
stranger

Registered: 09/03/19
Posts: 9
Originally Posted By: Admin
Try to post here, it's the official support section, perhaps they can find something but without log on service port probably it will be difficult.

https://dreambox.de/board/index.php?board/129-dreambox-one-ultrahd/

Admin


I posted earlier I didn't get the right answer about a u-boot SD card but there is no information about it.

Thank you dear manager

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#19361 - 09/07/19 11:16 PM Re: Redlight flash error DreamOne [Re: jasem001]
Toysoft Online   content
Japhar Member
Pooh-Bah

Registered: 10/22/10
Posts: 2048
You need to format a SD Card in FAT, then name it "DREAMBOOT", and put it on the SD reader. Then turn on the box and it should stop during first steps of boot and you should be able to connect with Putty in COM mode to the service port. Using then the console to send all proper commands to restore the box.

But this to work, you should have the console/putty working, and this is why we asked you few times to check/be sure the console works on the service port... so try another PC as I am still very surprised that you have nothing on your Putty console during startup of box.

TS
_________________________
DM8000, DM800se, DM500HD, DM800HD, DM7025, DM7020s, DM7000, DM500s
VU+ Solo, VU+ Uno, VU+ Duo, Kathrein UFS910
Tivusat, TNTSat, Fransat, SSR/TSR, BBC1-2-3/ITV
DE-OpenBlackHole 1.4 image : http://www.openblackhole.com/

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#19362 - 09/07/19 11:55 PM Re: Redlight flash error DreamOne [Re: Toysoft]
jasem001 Offline
stranger

Registered: 09/03/19
Posts: 9
Originally Posted By: Toysoft
You need to format a SD Card in FAT, then name it "DREAMBOOT", and put it on the SD reader. Then turn on the box and it should stop during first steps of boot and you should be able to connect with Putty in COM mode to the service port. Using then the console to send all proper commands to restore the box.

But this to work, you should have the console/putty working, and this is why we asked you few times to check/be sure the console works on the service port... so try another PC as I am still very surprised that you have nothing on your Putty console during startup of box.

TS



Thank you

I test and announce the result.

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#19393 - 09/15/19 01:57 AM Re: Redlight flash error DreamOne [Re: Toysoft]
jasem001 Offline
stranger

Registered: 09/03/19
Posts: 9
Originally Posted By: Toysoft
You need to format a SD Card in FAT, then name it "DREAMBOOT", and put it on the SD reader. Then turn on the box and it should stop during first steps of boot and you should be able to connect with Putty in COM mode to the service port. Using then the console to send all proper commands to restore the box.

But this to work, you should have the console/putty working, and this is why we asked you few times to check/be sure the console works on the service port... so try another PC as I am still very surprised that you have nothing on your Putty console during startup of box.

TS


I tested your method to no avail. I do not see Lag Potty!!

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#19394 - 09/15/19 04:13 AM Re: Redlight flash error DreamOne [Re: jasem001]
Admin Online   content
Japhar Member
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Registered: 10/19/10
Posts: 8013
Without Putty, then help is not possible, contact DMM Support,

Admin
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