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#22143 - 10/20/20 12:45 PM Dreambox 900 problem
SOUSA Offline
VIP Japhar
journeyman

Registered: 02/15/16
Posts: 75
Hi

I have an original Dreambox 900 Ultra Hd, was working normally and from one minute to the next it stopped working
the Power led was red and doesn't go out this way, doesn't start.

I also notice that the leds on the cable internet port are both flashing.

Does anyone know what it might be ?

Thank you

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#22148 - 10/20/20 01:00 PM Re: Dreambox 900 problem [Re: SOUSA]
Admin Online   content
Japhar Member
Carpal Tunnel

Registered: 10/19/10
Posts: 8980
The best would be to boot the box with the USB Cable from PC connected to the Service Port, and log with Putty with Serial (COM) and 115200 bps, to see what the box does.

Then pack the text log file extracted from the terminal into a zip file and attach here to a message answer to this topic.

Admin
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#22149 - 10/20/20 01:26 PM Re: Dreambox 900 problem [Re: Admin]
SOUSA Offline
VIP Japhar
journeyman

Registered: 02/15/16
Posts: 75
Hi
Where do I get the Putty

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#22150 - 10/20/20 01:27 PM Re: Dreambox 900 problem [Re: SOUSA]
Toysoft Online   content
Japhar Member
Pooh-Bah

Registered: 10/22/10
Posts: 2334
Search with Google, you have "putty" terminal software that is opensource,

TS
_________________________
DM8000, DM800se, DM500HD, DM800HD, DM7025, DM7020s, DM7000, DM500s
VU+ Solo, VU+ Uno, VU+ Duo, Kathrein UFS910
Tivusat, TNTSat, Fransat, SSR/TSR, BBC1-2-3/ITV
DE-OpenBlackHole 1.4 image : http://www.openblackhole.com/

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#22152 - 10/20/20 03:09 PM Re: Dreambox 900 problem [Re: SOUSA]
SOUSA Offline
VIP Japhar
journeyman

Registered: 02/15/16
Posts: 75
Hi
I did as indicated and the box does not respond

Do you have any method of uploading the image other than through the internet port?

Thank you

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#22153 - 10/20/20 03:21 PM Re: Dreambox 900 problem [Re: SOUSA]
Admin Online   content
Japhar Member
Carpal Tunnel

Registered: 10/19/10
Posts: 8980
Use putty to log the service port, this is the obliged next step to understand the situation.

If you have absolutely no output from the Service Port... then it would mean the CPU/Chipset is dead, or you wrongly configured the Service Port - USB cable to PC. So be sure you use the Serial on Putty, and it's properly using the correct COM Port for your box/cable.

Admin

Originally Posted By: SOUSA
Hi
I did as indicated and the box does not respond

Do you have any method of uploading the image other than through the internet port?

Thank you
_________________________

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#22154 - 10/20/20 03:43 PM Re: Dreambox 900 problem [Re: Admin]
SOUSA Offline
VIP Japhar
journeyman

Registered: 02/15/16
Posts: 75
These are the settings I have on Putty

If I don't answer, can I do something else?

Thank you


Attachments
porta_putty.jpg



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#22155 - 10/20/20 03:47 PM Re: Dreambox 900 problem [Re: SOUSA]
SOUSA Offline
VIP Japhar
journeyman

Registered: 02/15/16
Posts: 75
After waiting a while Putyy responded with this


Attachments
answer.jpg



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#22156 - 10/20/20 04:41 PM Re: Dreambox 900 problem [Re: SOUSA]
Admin Online   content
Japhar Member
Carpal Tunnel

Registered: 10/19/10
Posts: 8980
Perhaps the CPU is overheating ? We would need more of the log, as probably it continued after your screenshot.

Admin
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#22157 - 10/20/20 05:52 PM Re: Dreambox 900 problem [Re: Admin]
SOUSA Offline
VIP Japhar
journeyman

Registered: 02/15/16
Posts: 75
Good
Cpu is cold and I've tried it several times with Putty and always gives the same information

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#22159 - 10/20/20 06:27 PM Re: Dreambox 900 problem [Re: SOUSA]
Admin Online   content
Japhar Member
Carpal Tunnel

Registered: 10/19/10
Posts: 8980
Please do copy to clipboard, and so we can see where it loops and return back to the beggining (copy paste texte from Putty).

Admin
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#22163 - 10/20/20 11:47 PM Re: Dreambox 900 problem [Re: SOUSA]
SOUSA Offline
VIP Japhar
journeyman

Registered: 02/15/16
Posts: 75
Hi
I was misusing Putty
After using it correctly this came out.

Thank you for your help


Attachments
Resultado do Putty final.txt (2 downloads)


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#22164 - 10/21/20 12:03 AM Re: Dreambox 900 problem [Re: SOUSA]
Admin Online   content
Japhar Member
Carpal Tunnel

Registered: 10/19/10
Posts: 8980
It crashes when it starts to load an image,

If I were you I would remove the Barry Allen, and clean all relfashing from the WebIf the factory image remotely (there is an option to flash from online), but removing BA as well. So you start with a clean install like if the box was coming from the factory.

Admin

-----------------

Barry Allen V12.87 (c) gutemine 2020 Build Aug 15 2020 15:32:00


.......[ 7.860365] random: nonblocking pool is initialized
...
CPU 01
Dreambox DM900
AVS init...
AVS init OK
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#22165 - 10/21/20 12:26 AM Re: Dreambox 900 problem [Re: Admin]
SOUSA Offline
VIP Japhar
journeyman

Registered: 02/15/16
Posts: 75
The problem is how?
I can't enter the box by ip
How do I upload the image?
How can I do it ?
Have any idea how i can get the image without being through the ip?

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#22166 - 10/21/20 11:21 AM Re: Dreambox 900 problem [Re: SOUSA]
Admin Online   content
Japhar Member
Carpal Tunnel

Registered: 10/19/10
Posts: 8980
Probably you can find an answer here, there is a guy talking about SD card, and BA problem on DM900UHD, etc.

https://www.sat-universe.com/showthread.php?t=312285

Asking about your problem, and how you can remove everything to have the box back in Factory state, without BA.

Admin

P.S.: Take a look at this topic about DreamOne, perhaps it could help.

http://www.ourdreambox.com/ubbthreads.php?ubb=showflat&Number=21121
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#22168 - 10/21/20 04:50 PM Re: Dreambox 900 problem [Re: Admin]
SOUSA Offline
VIP Japhar
journeyman

Registered: 02/15/16
Posts: 75
Hi
First of all thanks for the precious help you offered me
I already solved the problem.
It was difficult because I couldn't connect the box through the internet port to be able to put an image.
But I will explain how I did it.
I had tried everything to be able to start with it by the recovery system, but the box did not obey it was always with the front button, in red and the LEDs of the internet port flashing.
So I did this: I left her out of energy overnight.
The next day, I turned it on by pressing the red button and turning it on to power to start recovery.

To my amazement it took off and was in a way to insert a new image.
It's working with a Gemini 4 image.
Thank you for your assistance.

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#22169 - 10/21/20 05:03 PM Re: Dreambox 900 problem [Re: SOUSA]
Admin Online   content
Japhar Member
Carpal Tunnel

Registered: 10/19/10
Posts: 8980
Excellent, we are happy that you solved your issue, and that also that is very nice from you, you shared your experience with all mamber here, as we never know, it could help someone here too !

Thank you, and enjoy your box,

Admin
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#22173 - 10/21/20 10:34 PM Re: Dreambox 900 problem [Re: Admin]
SOUSA Offline
VIP Japhar
journeyman

Registered: 02/15/16
Posts: 75
I'm the one who thanks you for the availability and the help you give.
Above all, your willingness to help is very good
Thank you.

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#22174 - 10/21/20 10:55 PM Re: Dreambox 900 problem [Re: SOUSA]
Admin Online   content
Japhar Member
Carpal Tunnel

Registered: 10/19/10
Posts: 8980
Thank you to you, enjoy your box,

Admin
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