Hello Christian,

The sim we sent you had different MAC addresses, did you tried to reprogram a sim with the v6 update ?

On the JAM, second menu option, you have a list of Sim OS updates, including the v6 for DM8000HD (where you have 2 different 0 and 1, so this means different MACs).

Turning off any Softcam in the openpli software, use that JAM option menu to reflash the sim that is inside the box (you don't need to take it out). Your box will reboot 2-3 times, let it do it and your sim will be reflashed then with a different OS / MAC address.

TS