Hello,

You should first check which sim you have in your box, see below to find out. Let us know.

Sim : http://www.ourdreambox.com/ubbthreads.php?ubb=showflat&Number=2679#Post2679

Yes, upgrading the box to Japhar is naturally a good idea. You can find it on the link below (Just be sure it's DM800HDse V1 or DM800HDse V2).

DM800HDse V1 : https://jam3.japhar.com/japhar/index.php/product/japhar-dm800se/
DM800HDse V2 : https://jam3.japhar.com/japhar/index.php/product/dm800hdse-v2-nc3-japhar/

How to find out which DM800HDse you have, DM800HDse V1 or V2 ?

See : http://www.ourdreambox.com/ubbthreads.php?ubb=showflat&Number=15627#Post15627

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