Hello htphtp,

For the DM500HD, you have a tutorial on the link we provided you with the confirmation of the sim card buying/shipping. You will find the PDF attached to the post below.

http://www.ourdreambox.com/ubbthreads.php?ubb=showflat&Number=2282#Post2282

If you do it as explained on the document you should have no problem. The important questions are :

- Which sim did you had before ? Ferrari ? or Sim2 ?

If you had a Ferrari, then the Japhar is Dual in DM500HD mode, so it can run all Ferrari and Japhar images. So you can directly swap the sim card and it will continue working.

If you have a Sim2, you will have to keep the Sim2 in the box, and flash the SSL84J.NFI (alone) then turn off box and replace sim then boot the box in download mode to flash a Japhar or Ferrari image. The best right now is the DM500HD OpenPli 4.0 IPTV from MastaG.

http://www.ourdreambox.com/ubbthreads.php?ubb=showflat&Number=1938#Post1938

Remember that if you had a version older than SSL84F/J (SSL87F/SSL88F), you will always need to load the SSL84J alone, reboot and then the full image based on SSL84J. As older SSL have a different Flash memory organisation, so it's necessary to "reformat it" by using the SSL84J when you load a new image.

Hope all these tips help you,

Thank you for joining our Japhar Forum and Sim card member group.

TS